Q&A

• Q:

  (Traduit par Google) Après avoir parlé avec d'autres personnes, j'ai l'impression d'avoir été trop facturé pour les services rendus. Avec le recul, j'aurais dû obtenir une deuxième estimation. Mais les gars étaient géniaux. Je ne le recommande probablement pas car tout le monde dit que j'ai payé beaucoup trop cher. (Original) After speaking with other people, I feel I was over charged for services rendered. In hindsight, I should have gotten a second estimate. The guys were great though. Probably not recommend due to everyone saying I paid way too much.

  A:

  (Traduit par Google) Même expérience que vous, mais leur service est bon. Ma climatisation est tombée en panne un week-end et c'était la seule entreprise à répondre le jour même. Ils sont sortis et ont résolu le problème. Cependant, leur structure de paiement pour cette première visite impliquait l’achat d’une garantie – et pas seulement le paiement de la réparation. c'était assez cher et j'étais ennuyé. Cependant, plusieurs années plus tard, j'avais besoin d'une autre réparation et c'était raisonnable. J'avais également besoin d'un nouveau système car le mien avait 32 ans. Ils ont fait cette installation. J'ai payé ce que je m'attendais après avoir étudié le coût. Ils sont arrivés à l'heure le jour prévu et ont installé le système sans aucun problème. J'avais une garantie n/c et ils sont diligents concernant les contrôles de service. Ils s’adaptent également aux horaires difficiles. L’astuce n’est pas de payer trop cher cette première visite, mais leur service et leur expertise sont rassurants et il est agréable de travailler avec eux. (Original) Same experience as you, but their service is good. My a/c went out on a weekend and they were the only company that responded same day. They came out and fixed the issue. However, their Payment structure for that initial visit entailed purchasing a warranty - not just paying for the repair. it was quite expensive and i was annoyed. However, several years later i needed another repair and it was reasonable. I also needed a new system as mine was 32 years old. They did that installation. I paid what i expected to pay after researching the cost. They showed up on time on the day they were supposed to and installed the system without any problems. I had a n/c warranty and they are diligent about the service checks. They accommodate difficult schedules as well. The trick is not to overpay that first visit, however their service and expertise are reassuring and they are great to work with.

  • B

    Brooke Wessex
  • 6 years ago
• Q:

  After speaking with other people, I feel I was over charged for services rendered. In hindsight, I should have gotten a second estimate. The guys were great though. Probably not recommend due to everyone saying I paid way too much.

  A:

  Same experience as you, but their service is good. My a/c went out on a weekend and they were the only company that responded same day. They came out and fixed the issue. However, their Payment structure for that initial visit entailed purchasing a warranty - not just paying for the repair. it was quite expensive and i was annoyed. However, several years later i needed another repair and it was reasonable. I also needed a new system as mine was 32 years old. They did that installation. I paid what i expected to pay after researching the cost. They showed up on time on the day they were supposed to and installed the system without any problems. I had a n/c warranty and they are diligent about the service checks. They accommodate difficult schedules as well. The trick is not to overpay that first visit, however their service and expertise are reassuring and they are great to work with.

  • B

    Brooke Wessex
  • 6 years ago